Cannot login to dashboard

bug

#1

I can’t seem to login to the dashboard. Dashboard page doesn’t render after inputting credentials and I’m seeing this in the console :

Error while processing route: authenticated.home.index Ember Data Request GET https://api.moltin.com/v2/currencies returned a 400 Payload (application/json; charset=utf-8) [object Object] n@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:2631:7 M@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:8958:24 handleResponse@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:9468:56 handleResponse@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:8245:191 n@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:4103:7 a@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:9485:12 ajax/</u.error@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:9471:57 l@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:1299:113 fireWith@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:1300:694 A@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:1572:466 n/<@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:1582:206 i@https://dashboard.moltin.com/assets/vendor-a3d59d644e0c580bc9b9b8ad8491cc9e.js:4677:12


#2

Clearing all cookies and session storage seems to have fixed it…


#3

Hi @markdown

This is a known issue and we’re working on a fix.

In the interim you can simply visit the logout url and sign back into the dashboard.

Thanks,
Adam


#6

Hello @ajsturrock

I’m still having the same issue after clicking on “logout url”

I’m still just redirected to the login screen.

Thanks,
Matt


#7

Hey @mttmortensen

Have you tried clearing your browser cache or a hard page refresh?

Thanks

Drew


#8

Hey Drew, that was it. Thank you :slightly_smiling_face: